Privacy Policy
Last updated: 10 September 2026
Local Life Abroad ("Local Life Abroad", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, how we store it, and what rights you have when you use our website and services.
Local Life Abroad is a business registered in the Netherlands under KVK number 97789151.
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at:
1. What personal data we collect
Depending on how you use our website and services, we may collect information such as:
Your name
Email address
Address and billing information
Age
Current country of residence
Previous travel experience
Work experience
Information about your financial situation where relevant to the guidance you request
Information about your family or relationship situation where relevant
Your goals, concerns, preferences and expectations
Countries you are interested in living or working in
Information you voluntarily provide when applying for or booking a service
Information you provide during calls or consultations
Payment and transaction information
Information necessary to communicate with you about your booking or purchase
We only ask for information that is relevant to understanding your situation and providing the service you have requested.
Please do not provide sensitive personal information that is not necessary for the service.
2. How we use your information
We may use your personal information to:
Process and manage bookings and purchases
Provide our guidance and services
Understand your individual situation, goals and preferences
Prepare personalised guidance and plans
Communicate with you about your booking, purchase or service
Send appointment confirmations and relevant service communications
Process payments and refunds
Keep appropriate business and financial records
Improve our services and website
Send marketing communications where permitted and where you have provided the necessary consent
Comply with applicable legal and accounting obligations
The information you provide about your personal situation is used to help us understand your circumstances and create guidance that is relevant to you. We do not sell your personal information or share your personal story with others for marketing purposes without your permission.
3. Information provided during consultations
Our services are based on your individual circumstances.
During an application, booking or consultation, you may voluntarily share information about your life situation, goals, previous experiences, work experience, finances, relationships, family circumstances, concerns and future plans.
We use this information to understand your situation and provide personalised guidance.
You remain responsible for deciding what information you wish to share with us.
We do not use this information for purposes unrelated to providing our services unless we have a separate lawful basis to do so or you have given your consent.
4. Call recordings and notes
Calls may be recorded with your knowledge and consent, solely for the purpose of creating an accurate summary and personalised plan.
If a call is recorded, the recording may be used to:
Accurately remember the information discussed
Prepare a personalised summary
Create or improve your individual plan
Ensure that important information discussed during the consultation is not missed
We do not use call recordings for public content, advertising or promotional purposes without your separate permission.
We may also make written notes during or after a consultation for the purpose of providing the service.
You may ask questions about the processing of your call recording or personal notes by contacting hello@locallifeabroad.com.
5. Where your information is stored
Depending on the type of information, information may be stored or processed using services such as:
Squarespace – website and related website services
Stripe – payment processing
Cal.com – appointment scheduling
Google Workspace / Gmail – business email and related services
Google Drive – storage
Notion – organisation and management of client information and notes
These providers may process personal data on our behalf. Their own privacy policies and terms may also apply to the processing they carry out.
We take reasonable steps to use reputable service providers and protect the information we hold.
6. Payments
Payments may be processed through Stripe and payment functionality provided through Squarespace.
Local Life Abroad does not need to receive or store your full payment card details. Payment information may be processed directly by the relevant payment provider.
Payment providers may process your information in accordance with their own privacy policies and applicable laws.
7. Marketing communications
We may use your email address to send marketing communications about Local Life Abroad, including information about our services, guides, offers, content or other relevant updates, where we have the appropriate legal basis to do so.
You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us at hello@locallifeabroad.com.
Service-related emails, such as booking confirmations or information necessary to provide a service you have purchased, are not marketing communications.
8. Sharing your information
We do not sell, rent or trade your personal information.
We may share or allow access to personal information where necessary with:
Payment providers
Website and hosting providers
Appointment scheduling providers
Email and cloud-storage providers
Other technology providers necessary to operate our services
Professional advisers where reasonably necessary
Government authorities or other parties where required by law
We only share information where there is a legitimate reason and where appropriate safeguards apply.
We will not share your personal story, consultation information or individual circumstances publicly or with third parties for promotional purposes without your permission.
9. International data transfers
Some of the service providers we use may process or store information outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we rely on appropriate legal safeguards where required by applicable data-protection law.
10. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining appropriate business records and complying with legal obligations.
Client information and notes are not kept indefinitely.
Call recordings, where applicable, are retained only for as long as reasonably necessary to create and complete the relevant summary or personalised plan and for a limited period afterwards where necessary for legitimate business purposes.
Certain financial and transaction records may need to be retained for longer periods where required by Dutch tax or other applicable laws.
When information is no longer required, we take reasonable steps to delete or securely dispose of it.
11. Data security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no online service or method of electronic storage can be guaranteed to be completely secure.
12. Your privacy rights
Depending on the circumstances and applicable law, you may have rights regarding your personal data, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with a data-protection authority
To exercise a privacy right or ask a question about your personal information, contact:
We may need to verify your identity before responding to certain requests.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your personal data has been processed unlawfully.
13. Children's privacy
Our services may be available to people under the age of 18 in certain circumstances.
Clients under 18 may only use paid services with the involvement and consent of a parent or legal guardian.
Where appropriate, we may require the parent or legal guardian to provide or confirm consent.
14. Cookies and similar technologies
Our website may use cookies and similar technologies to make the website function properly, understand how the website is used and improve the user experience.
The types of cookies and technologies used may depend on the services and integrations active on our Squarespace website.
Where legally required, we will request consent before placing or using non-essential cookies or similar tracking technologies.
You can manage certain cookie preferences through your browser or the cookie controls made available on the website.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or the way we process personal data.
The latest version will always be published on this page, with the date of the latest update shown at the top.
16. Contact
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact:
Local Life Abroad
KVK: 97789151
Email: hello@locallifeabroad.com