Terms & Conditions
Last updated: 10 September 2026
These Terms & Conditions apply to the services and digital products offered by Local Life Abroad, registered in the Netherlands under KVK number 97789151.
By booking a service or purchasing a digital product through Local Life Abroad, you agree to these Terms & Conditions.
If you have any questions, contact hello@locallifeabroad.com.
1. What Local Life Abroad provides
Local Life Abroad provides personalised guidance and educational support for people who are interested in creating a life abroad.
This may include guidance relating to:
Working and living in another country
Working Holiday Visa opportunities
Exploring suitable countries and routes
Understanding different work and lifestyle options
Identifying practical next steps
Reflecting on personal goals, circumstances and preferences
Creating a personalised route or action plan
Our guidance is based on our own lived experiences, research and the information you provide.
Local Life Abroad does not guarantee that you will obtain a visa, find a job, secure accommodation, earn a particular income, or achieve any other specific outcome.
You remain responsible for your own decisions and actions.
2. No immigration, legal or financial advice
Our services are educational and guidance-based.
Unless explicitly stated otherwise, Local Life Abroad does not provide professional immigration, legal, tax, financial, medical or other regulated professional advice.
Visa requirements, immigration rules, employment conditions and other regulations can change. You are responsible for checking current requirements with the relevant official authorities before making decisions.
3. Booking and payment
Bookings and payments may be processed through Cal.com, Stripe and/or Squarespace.
The applicable price will be displayed before you complete your purchase or booking.
Payment must be completed according to the payment terms displayed at checkout.
4. Cancellation and rescheduling
For calls and services that have been booked for a specific date and time:
Cancellation or rescheduling more than 7 days before the appointment
You may cancel or request to reschedule your appointment up to 7 days before the scheduled appointment.
Where applicable, a refund will be provided in accordance with the refund terms applicable to the service.
Cancellation less than 7 days before the appointment
Cancellations made less than 7 days before the scheduled appointment are normally non-refundable.
However, Local Life Abroad may provide a refund or allow rescheduling where there is a genuine and unforeseen circumstance that makes attendance reasonably impossible.
Each situation may be considered individually.
No-show
If you do not attend your scheduled appointment and have not contacted Local Life Abroad beforehand, the appointment is considered a no-show and is normally non-refundable.
If you are late, the appointment may still end at the originally scheduled time.
5. Full Journey services
Where a Full Journey or other multi-session service is purchased, the service and number of sessions included will be clearly described before purchase.
Because these services involve personalised work and reserved time, cancellation and refund requests may depend on whether the service has already started.
If you wish to cancel a Full Journey, please contact hello@locallifeabroad.com as soon as possible.
Any refund will be assessed according to applicable consumer law and the amount of the service already provided.
6. Digital guides
Digital guides are provided as digital content.
Because digital products may be accessed immediately after purchase, your statutory cancellation rights may be affected once delivery or access to the digital content begins, where you have expressly agreed to immediate access and acknowledged the relevant consequences.
Nothing in these Terms & Conditions removes or limits any mandatory consumer rights that apply to you under applicable law.
If you experience a technical problem accessing a digital guide, please contact hello@locallifeabroad.com and we will reasonably assist you.
7. Free calls
Free calls are intended to help determine whether Local Life Abroad may be suitable for your situation.
The same cancellation and rescheduling expectations apply to free calls: please cancel or reschedule at least 7 days in advance whenever possible.
Repeated no-shows or cancellations may result in Local Life Abroad declining future bookings.
8. Client responsibility
The quality and relevance of personalised guidance depends partly on the information you provide.
You are responsible for providing information that is reasonably accurate and relevant to your situation.
You are also responsible for independently verifying important information, particularly information relating to visas, immigration, employment, taxes, travel requirements and legal requirements.
9. Personalised guidance
The purpose of our services is not to make decisions for you.
Local Life Abroad aims to help you understand your options, consider different routes and make informed decisions for yourself.
A personalised plan or recommendation is based on the information available at the time and does not guarantee a particular result.
10. Intellectual property
Unless otherwise stated, all content created by Local Life Abroad, including digital guides, written materials, plans, frameworks, videos, graphics, website content and other materials, belongs to Local Life Abroad or is used with appropriate permission.
Purchased digital guides and personalised materials are for your personal use only.
You may not reproduce, resell, redistribute, publish or commercially exploit Local Life Abroad's materials without written permission.
11. Confidentiality
Information you share with Local Life Abroad as part of a consultation is treated as confidential and is not intentionally shared publicly for promotional purposes without your permission, except where disclosure is required by law or necessary for the operation of the service as described in our Privacy Policy.
12. Clients under 18
Clients under 18 may only use paid services with the involvement and consent of a parent or legal guardian.
The parent or legal guardian remains responsible for ensuring that the service is appropriate for the minor.
13. Service availability
Local Life Abroad may occasionally need to change or cancel an appointment due to unforeseen circumstances.
If Local Life Abroad needs to cancel an appointment, we will make reasonable efforts to offer an alternative appointment or provide an appropriate refund where applicable.
14. Limitation of guarantees
Local Life Abroad provides guidance, information and personal support based on lived experience and the information available at the time.
We do not guarantee:
Visa approval
Employment
A particular salary or income
Accommodation
Entry into a particular country
A successful relocation
Any other specific personal or professional outcome
15. Consumer rights
Nothing in these Terms & Conditions is intended to exclude or restrict mandatory rights that you may have under applicable consumer-protection law.
If a provision of these Terms & Conditions conflicts with a mandatory legal right, the applicable law will take precedence.
16. Changes to these Terms & Conditions
We may update these Terms & Conditions from time to time.
The version published on this website at the time of your purchase or booking will generally apply to that transaction, subject to any mandatory legal requirements.
17. Contact
For questions about these Terms & Conditions, cancellations, refunds or your purchase, contact:
Local Life Abroad
KVK: 97789151
Email: hello@locallifeabroad.com